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How to report a profile, photo, or message

We do not want anyone to feel unsafe or harassed on the site, so please report any suspicious profiles or harassing messages to our moderation team. You can report profiles, messages, and photos to our team for review. You can see our safety tips and the red flags we look for here.

To report a profile:

On the website

1. If you are in DoubleTake, click "View Profile >" at the top of the DoubleTake card to get to the full profile

2. Click the three dots next to the message button on their profile. This will bring up a menu, which includes "report".  




3. Click "Report" and choose the option that makes the most sense. The more info you send us in the comment box, the better we'll be able to look into it for you.



On the app:

1. If you are in DoubleTake, click on the profile card to get through to the full profile.

2. While looking at a profile, you can click on the "three dots" icon next to their name and then select Report. 





3. Click "Report" and choose the option that makes the most sense. The more info you send us in the comment box, the better we'll be able to look into it for you.

To report a message

On the web:

1. Click the three dots at the top of the message window to bring up the menu
2. Click "Report"


3. Choose an option, and send us as much info in the comment box as you can.

On the app:

1. Click the three dot icon at the top right of the message to bring up the menu
2. Click report

‚Äč3. Choose an option, and send us as much info in the comment box as you can.

To report a Photo

On the web: 

Every photo will have an icon that is either a flag or the "three dots" menu. Click to report the photo:







On the app:

1. From the person's profile, click the "three dot" menu icon, then "report"
2. Choose "bad photo"
3. Choose which photo to report  

Note: Reporting a photo will only result in the photo itself being removed if it breaks the rules. If you want to report something highly offensive, please report the profile itself.


How to report someone if you can't find their account

If you no longer see the profile on OkCupid, please report via our help form and we'll be happy to look into the account further. Include as much information as you can, such as their name, location, age, if they messaged you, if you hid/blocked them, etc. This will help us find them so we can look into it further. 

We do not let people know that they have been reported or who reported them- that information is always kept anonymous 
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