Browse by Topic
11 Total Articles
How to Make a Great Profile
How to upload and adjust photos
How to choose great photos
How to use DoubleTake
How to use Match Search
How to Like and Pass on profiles
How to see who likes you (for free!)
How to send a message / introduction
How to see new messages/ introductions
How to write a great Introduction
Frequently asked questions
20 Total Articles
Topics - New Feature!
Is OkCupid really free?
What Makes OkCupid different?
How do I see who likes me?
Do I have to Like before messaging?
How are unmatching and blocking different?
What are the green and blue dots?
What are the gold and blue circles around photos?
What are the blue lines under some photos in my search results?
How do I hide a conversation?
Your Account Settings
14 Total Articles
How to change your password
How to delete or disable your account
How to change your name
Non-Binary profile options
How to change your profile location
How to add pronouns
How to link profiles with your partner
How to switch between metric and US/imperial measurements
How to connect or disconnect Facebook and Instagram accounts
How can I only be seen by people who live far away?
Billing and Paid Features
16 Total Articles
How to get the most out of your A-List account
How to get the most out of your Incognito account
Moving paid features from one account to another
If I upgrade to a 3 or 6 month package, do I pay all at once?
Restoring Transactions (if you paid for A-list, but don't see features)
How do I cancel my subscription?
How do I request a refund?
Why are prices in US dollars?
How do charges from OkCupid show on my bank statement?
17 Total Articles
Not getting our emails?
People I've Messaged Aren't In Search Results
I passed on someone I meant to like! What do I do?
My photo uploaded sideways (or upside down), what do I do?
My profile says I’m looking for something that I’m not!
Why am I seeing people I’ve already passed on?
I set my Looking For to “located anywhere”, why am I still seeing local people?
Redirect ads on the mobile website?
Safety, Privacy, and Moderation
12 Total Articles
How OkCupid prevents harassment
How to report a profile, photo, or message
Why was my photo deleted?
Someone has taken over my account
Consent and dating
The App Store says 17+, why won't you let me sign up?
Questions and Matching
11 Total Articles
How is match % calculated?
We answered a question the same way, but it says our answers don’t match.
How can we be a high match percentage if we disagree about something fundamentally important?
I want to compare answers to match questions, but I can’t see their answers.
How do I set the political affiliation that people see in DoubleTake?
How do I say whether or not I’m 420 friendly?
Why are OkCupid's questions US-centric?
Whatever happened to all the tests and quizzes?
Why does discovery say “They said yes” or “They said no”?
How to re-answer Match Questions
Contact & Feedback
3 Total Articles
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